Refund Policy
At Bhoomi Cab, we are committed to providing you with the best possible taxi service experience. We understand that there may be situations where you may need to request a refund for your booking. Please review our refund policy below for details on our refund process.
Refund Eligibility
Cancellation within 24 Hours: If you cancel your booking at least 24 hours before the scheduled pickup time, you are eligible for a full refund of the booking amount.
Service Disruption: If we are unable to provide the taxi service as booked due to unforeseen circumstances or service disruptions on our end, you will be eligible for a full refund.
No-Show: If you do not show up at the designated pickup location at the scheduled time, you will not be eligible for a refund.
Refund Process
To request a refund, please follow these steps:
Contact Customer Support: Reach out to our customer support team via [contact information] and provide your booking details.
Provide Reason: Explain the reason for your refund request, including any relevant details.
Review and Approval: Our team will review your request and determine its eligibility for a refund.
Refund Issuance: If your request is approved, we will initiate the refund process. The time it takes for the refund to be processed may vary depending on your payment method.
Refund Exceptions
Please note that there may be exceptions to our refund policy, such as:
- Refund requests made after the service has been provided.
- Violation of our terms and conditions.
- Refund requests for promotional or discounted bookings, which may have their own refund terms.
Contact Us
If you have any questions or concerns about our refund policy, please contact our customer support team at [contact information].
Changes to this Policy
Bhoomi Cab reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on this page.
